1. Introduction
Liasides Physio ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or use our physiotherapy services.
We operate in accordance with the General Data Protection Regulation (GDPR) and the Cyprus Data Protection Law (Law 125(I)/2018).
2. Information We Collect
We may collect the following personal data:
• Full name
• Phone number and email address
• Physical address
• Medical history and injury details (shared during consultations)
• Appointment booking information
• Website usage data (cookies, IP address, browser type)
We do not collect sensitive personal data beyond what is necessary for providing physiotherapy services.
3. How We Use Your Information
Your personal data is used for the following purposes:
• Scheduling and managing your appointments
• Providing physiotherapy treatment and follow-up care
• Communicating with you about your treatment plan
• Responding to your enquiries via phone, email, or contact forms
• Improving our website and services
• Complying with legal and regulatory obligations
4. Data Sharing
We do not sell or rent your personal data to third parties. We may share your data only in the following circumstances:
• With healthcare professionals involved in your care (with your consent)
• With service providers who help us operate our website (e.g., hosting, analytics)
• When required by law or regulatory authorities
All third-party service providers are bound by data protection agreements.
5. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes described in this policy. Medical records are retained in accordance with Cyprus healthcare regulations. You may request deletion of your data at any time, subject to legal retention requirements.
6. Your Rights
Under GDPR and Cyprus data protection law, you have the right to:
• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Restrict or object to processing of your data
• Request data portability
• Withdraw consent at any time
To exercise any of these rights, please contact us using the details below.
7. Cookies
Our website uses cookies to improve your browsing experience. These include essential cookies required for the website to function and analytics cookies that help us understand how visitors use the site. You can manage your cookie preferences through your browser settings.